protecting your personal data
Twisted Bramble values your privacy. Below you will find information about how we collect and use personal information about you. The policy is intended to help you understand,
- What information we collect about you
- How we use the information
- How we store the information
- What you can do to access information we collect about you
What information we collect about you
Twisted Bramble collects personal data from our customers in order to provide services to you. Information we collect.
- Names of individuals
- Postal addresses
- Email addresses
- Telephone numbers
- Bank account & sort code numbers
Embedded content from other websites
How we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We do our utmost to protect user privacy through the appropriate use of security technology. We restrict access to Your Data to employees, contractors and agents who need to know such Your Data in order to operate, develop or improve the services that we provide.
Information storage and security:
Twisted Bramble follows strict security practices to secure your data.
We use the following third parties to store some of your data
- Google Analytics – site and traffic analytics
- MailChimp – newsletter and transactional email provider
- Stripe – third party payment gateway (Twisted Bramble) does not store any credit card information)
- Siteground – hosting services for our website
How long we keep information
How long we keep information we collect about you depends on the type of information. Your Data will be kept and stored for such period of time as we deem necessary taking into account the purpose for which it was collected in the first instance.
This may include retaining your data as necessary to comply with our legal obligations, to resolve disputes, to support business operations, and to continue to develop and improve our Services.
Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Service, not to specifically analyse personal characteristics about you