Privacy Policy

protecting your personal data

 Twisted Bramble values your privacy. Below you will find information about how we collect and use personal information about you. The policy is intended to help you understand,

  • What information we collect about you
  • How we use the information
  • How we store the information 
  • What you can do to access information we collect about you

What information we collect about you

Twisted Bramble collects personal data from our customers in order to provide services to you. Information we collect.

  • Names of individuals 
  • Postal addresses
  • Email addresses
  • Telephone numbers 
  • Bank account & sort code numbers

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We do our utmost to protect user privacy through the appropriate use of security technology. We restrict access to Your Data to employees, contractors and agents who need to know such Your Data in order to operate, develop or improve the services that we provide.

Information storage and security:
Twisted Bramble follows strict security practices to secure your data.

We use the following third parties to store some of your data

  1. Google Analytics – site and traffic analytics
  2. MailChimp – newsletter and transactional email provider
  3. Stripe – third party payment gateway (Twisted Bramble) does not store any credit card information)
  4. Siteground – hosting services for our website

How long we keep information
How long we keep information we collect about you depends on the type of information. Your Data will be kept and stored for such period of time as we deem necessary taking into account the purpose for which it was collected in the first instance.

This may include retaining your data as necessary to comply with our legal obligations, to resolve disputes, to support business operations, and to continue to develop and improve our Services.

Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Service, not to specifically analyse personal characteristics about you

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you at a cost of £10, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.